Booking & Cancellation Policy

This policy outlines the booking and cancellation terms for all services offered by Siem Reap Farm Tour. By booking a tour with us, you agree to the terms and conditions below.

Day Tours

Booking & Payments

  • Customers may choose to pay either a 50% deposit or the full amount at the time of booking.
  • If a 50% deposit is made, the remaining balance must be paid before or on the day of the tour.

Cancellation Policy

  1. Cancellations made 24 hours or more before the tour start time will receive a full refund.
  2. Cancellations made less than 24 hours before the tour start time are non-refundable.
  3. No-Shows: If you do not attend your tour, your payment (deposit or full amount) will be forfeited.

Changes to Booking

Requests to change a booking must be submitted as soon as possible. While we will do our best to accommodate, changes cannot be guaranteed.

Changes to Itinerary

While we make every effort to follow the published itinerary, Siem Reap Farm Tour reserves the right to make minor changes due to unforeseen circumstances such as weather, safety, or road conditions.

Company Cancellation

In the rare event that Siem Reap Farm Tour must cancel a tour, you will be offered either:

  • A full refund (minus any unrecoverable costs), or
  • The option to reschedule for a future date.
  • We are not responsible for additional costs you may incur, such as flights or accommodation.